Terms and conditions

The terms on which Arkedia Publishers provides its services.

Last updated: 1 September 2026. These terms govern the supply of services by Arkedia Publishers (company number 15395899, registered in England and Wales). A signed project agreement, where one exists, takes precedence over these terms.

1. Quotations and scope

Quotations are valid for 30 days and are fixed to the scope described in them. Work outside that scope is quoted separately and in advance; we do not add charges retrospectively. Prices displayed on this website in currencies other than pounds sterling are converted for guidance at a rate we review quarterly. The figure stated on your written quotation is the contractual price.

2. Payment

Projects are billed against agreed milestones. Unless otherwise agreed in writing, an initial payment is due before work commences and subsequent payments fall due on delivery of each milestone. Invoices are payable within 14 days. We reserve the right to suspend work on overdue accounts and to charge statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998 where applicable.

3. Intellectual property

On receipt of final payment, all copyright and related rights in the work created for you under the agreement are assigned to you absolutely, and we execute a written assignment to that effect. We retain no licence to reuse, resell or republish your work. Until final payment, we retain copyright in delivered materials.

You warrant that any material you supply to us is either your own or properly licensed, and that its use does not infringe any third party's rights.

4. Confidentiality

We treat your material as confidential and enter into a mutual non-disclosure agreement before reviewing substantive material. Every contractor engaged on your project is individually bound by confidentiality obligations. We will not name you as a client or display your work publicly without your written consent.

5. Revisions and approval

Two full revision rounds are included as standard unless your quotation states otherwise. Revisions mean refinement of work within the agreed scope and brief; a change of direction, subject or structure after approval constitutes new work and is quoted separately. Where a milestone requires your approval, work on the next milestone does not begin until approval is given. If approval is not given or withheld with reasons within 21 days, the milestone is deemed approved.

6. Timescales

Timescales in a quotation are estimates made in good faith and depend on your timely provision of material, feedback and approvals. We will notify you promptly if a schedule is at risk. We are not liable for delays caused by matters outside our reasonable control.

7. Cancellation

You may cancel at any time by written notice. You are liable for work completed and in progress at the point of cancellation, and rights in that completed work are assigned to you on payment. Where you are a consumer contracting at a distance, you have a statutory 14-day cancellation right, which you may ask us to waive in order for work to begin sooner; if you do so and then cancel, you remain liable for work performed.

8. Publication, sales and royalties

Where we set up retail and distribution accounts, those accounts are opened in your name and you receive royalties directly from the retailer. We take no percentage of your sales at any time. We make no representation or guarantee as to sales volumes, rankings, review outcomes or commercial success, and no such guarantee should be inferred from any discussion, proposal or marketing material.

9. Liability

Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be limited. Subject to that, our total liability arising out of any project is limited to the fees paid by you for that project, and we are not liable for loss of profit, loss of anticipated sales, or indirect or consequential loss.

10. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer resident elsewhere, this does not deprive you of the protection of mandatory provisions of your local law.

11. Contact

Arkedia Publishers, 382B Neasden Lane North, London NW10 0ER, United Kingdom. Email info@arkediapublishers.co.uk.